You’re drowning in WhatsApps, voice notes, and “just quickly” instructions.
New hires are confused. Clients get different answers. You spend hours fixing avoidable mistakes.
The solution? A Standard Operating Procedure (SOP).
What Is an SOP (And Why Should You Care)?
An SOP is a simple, step-by-step document that outlines exactly how a business task should be done — so that anyone on your team can follow it.
From onboarding a new employee to handling customer refunds, SOPs are the cheat codes that make teams faster, smarter, and more consistent.
What You Gain With SOPs:
✅ Faster Training: New staff onboard in hours, not weeks ✅ Fewer Mistakes: Everyone follows the same instructions ✅ Higher Standards: Brand consistency and quality control ✅ Scalability: You can clone your success across branches or franchises
Real-World Example: New Starter Process
At Basic Azure (Pty) Ltd, we created a fully customized SOP to manage how new hires are introduced into the company.
The process included:
Welcome letters and signed offer acceptance
Contracts based on role (e.g. fixed-term, subcontractor, commission-based)
Onboarding annexures like personal info sheets, policies, job descriptions & KPIs
A document tracking and filing system
Role-specific annexure checklists and approval sections
The result? A seamless onboarding process that saves time, reduces HR admin, and sets a consistent tone for every new team member.
Want One for Your Business?
I create done-for-you SOPs designed around your business, your people, and your goals.
Whether you’re hiring your first employee, launching a new department, or preparing for investor audits — I’ll help you build the foundations for a professional, scalable operation.
🛠️ You can get:
A single SOP document
An entire SOP library for your team
Editable templates with your branding
Expert formatting in PDF & Word
Internal document naming systems
Optional onboarding packs, checklists, and annexures
📎 BONUS: SOP TEMPLATE
Want to see how it’s done? [Click here for a free copy-and-paste SOP template.] —or— Send me a DM or WhatsApp to get the editable version with placeholders filled in for your company.
Ready to simplify your business?
Let’s systemize what you already know — and scale it.
